How do online booking works?

To book online, start by selecting the pack that suits your needs. Enter the number of songs your project have. The site will return the price of the project. To proceed with the booking, follow the steps to pay via Credit or Debit Card. Please note that online bookings must be paid at the time of booking. After the payment you will receive two emails. The first one will be about the confirmation of your payment. The second one will be from our team including the file uploading link.

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What is the turnaround time?

Standard Online Mastering orders are completed within a maximum of 7 working days. If you have more than one song, you will be informed about the delivery time after you complete your order and upload your tracks. If you need your tracks sooner than given turnaround time, contact us for availability via hello@lavegasound.com or +90 537 950 0226.

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What forms of payment options do you have?

We accept Credit and Debit Card payments using our secured Iyzico (https://www.iyzico.com) system. Please note we do not accept Wire Transfers, Alipay, PayPal, Venmo, Apple Pay or Bit Coin.

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What formats should I send you my files in?

Your multitrack files for mixing or mixed files for mastering should be 24 or 32 bit float WAV or AIFF. Minimum 44.1 kHz sample rate is recommended. Please submit to us in whatever sample rate your track was recorded at. Leave any downsampling to us. We don’t accept mp3 or similar compressed audio files. Writing tempo information for mixing projects and labeling the track names in a logical form will help us a lot.
For mastering projects, please ensure there is no limiting on the stereo mix bus, this will give us room to make any EQ moves on your tracks.
For Dolby Atmos mixing, please provide us with your multitrack files or project files.
For Dolby Atmos mastering, we require your ADM BWF Atmos mix file.

Can I send reference tracks, rough mixes and/or notes to you?
Yes. All these will help us to understand your needs and the sound you like.

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Can I send stems for mastering?
Yes, we can work with stems. Please do not confuse multitracks and stems. Stems are mixed orchestra groups like drums, vocals, guitars, keyboards, etc... We can not use multitracks for mastering.

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How will you send me the final parts?
Your mixed and mastered files will be uploaded to a dedicated Dropbox folder. You will have an email including the download links as soon as we finish working on your project.

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Do you make revisions after the mixing and/or mastering process?
With all the packages you will have two sets of revisions withing the two weeks after our delivery. You won’t be charged for this service.

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What is Dolby Atmos Music?
Dolby Atmos is an immersive listening format. Find out more information at https://www.dolby.com/music/ .

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What is Apple Digital Masters and do you provide them?
Yes, with all stereo mastering packages we provide Apple Digital Masters compatible files. Our chief engineer Erman Aydöner is one of the first engineers who has the Apple Digital Masters (aka. Mastered for iTunes) certificate.
Find out more information at https://www.apple.com/apple-music/apple-digital-masters/ .

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Do you provide DDP for CD production?
We can prepare DDPs for you masters. Please let us know if you need DDP. We won’t charge you extra for this. You need to send us the album, artist, song names; ISRCs (https://isrc.ifpi.org/); UPC (https://en.wikipedia.org/wiki/Universal_Product_Code) for your CD.

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I need a format that is not listed on any of your online services. What should I do?
We supply all industry standard formats. Please contact us via hello@lavegasound.com or +90 537 950 0226 and let us know what you need.